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Friday, April 30, 2021

Google site/Gmail

 


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Gmail POP3, IMAP and SMTP settings

Having problems getting Gmail to work with HESK? Try these settings.

» Email sending

To send emails using Gmail server enter these details:

SMTP Host: smtp.gmail.com
SMTP Port: 587
SSL Protocol: OFF
TLS Protocol: ON
SMTP Username: (your Gmail username)
SMTP Password: (your Gmail password)

Also make sure your "From email address" in HESK settings is set to your Gmail email address!

If you get an error from Google you might also need to enable "less secure apps" in your Google account.

Still no luck? Check with your host if they have port 587 blocked in firewall.

 

» POP3 fetching

To fetch mail from Gmail server enter these details:

POP3 Host: pop.gmail.com
POP3 Port: 995
TLS Protocol: ON
POP3 Username: (your Gmail username)
POP3 Password: (your Gmail password)

Important: make 100% sure that "POP3 download" in your Gmail settings is set to "Enable POP for mail that arrives from now on". If not, Gmail will send all existing (even read) messages to HESK when it first connects.

» IMAP fetching

To fetch mail using IMAP from Gmail server enter these details:

IMAP Host: imap.gmail.com
IMAP Port: 993
Encryption: SSL
IMAP Username: (your Gmail username)
IMAP Password: (your Gmail password)

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